FAQ
How do I book my test?
We have several ways to book tests - you can book online, request that we contact you, or call 403-540-7878, 24/7 and we will assist you. A certified collector/trainer will always be available to take your call.
Do I go to your location?
You can visit us in our SW Calgary clinic or we can come to your worksite, office, or home. We also work with a network of collection sites and drug testing services across Canada and the US for companies that require testing programs across multiple locations.
What do I need to have for my drug and/or alcohol test?
Make sure you have a government issued photo ID (drivers licence, passport, PAL card, military ID, etc) and a relatively full bladder. Please do not over-hydrate before your drug test and do not use the washroom just before your test.
What types of drug and alcohol testing methods does WorkSafe Occupational Health offer?
We provide a variety of drug and alcohol testing methods, including urine drug testing, lab test confirmations, breath alcohol testing, and oral fluid testing, tailored to meet the specific needs of your organization and industry requirements.
How long does testing take?
A typical drug test/alcohol test will usually last about 15 minutes. If you are unable to produce a specimen at the time of testing, it can take up to 3 hours. The technician will explain the procedure if this happens during your testing.
Will I get my results right away?
Yes, if you have a POCT (Point Of Collection Test) done. This drug test is similar to a home pregnancy test - you will get a result within 7 minutes. Most tests are performed as POCT tests. If your specimen has to go to the lab, you will get your results within a few days.
I have a prescription for one of the drugs being tested, what happens then?
If you have a prescription from a medical doctor, you may inform the testing technician at the time of your drug test if you choose to. A MRO (Medical Review Officer) may contact you after testing to confirm your prescription and further review.
What payment methods do we accept?
Cash, debit, credit card, email money transfer. If you are a company setting up an account we accept cheques and EFTs as well.
Can I get an after hours test?
Absolutely, give us a call at 403-540-7878 if you need an after-hours test
What is a TPA?
A TPA is a Third Party Administrator - a company like WorkSafe Occupational Health that administers drug and alcohol tests for companies. Using a TPA is a smart way to keep a hands off approach to your company's testing program which can eliminate any conflict of interest issues. Check out our BLOG post for more info on TPAs.
I own a business that requires regular testing, do you do this?
Absolutely. We specialize in assisting companies create, maintain, and manage their Drug and Alcohol safety programs and occupational health policies. We also assist companies who require yearly or bi-yearly workplace hearing tests. Call us anytime to discuss how we can help you create a new workplace safety plan or how we can help maintain your current one.
How often should my company conduct drug and alcohol testing for employees?
The frequency of drug and alcohol testing may vary depending on industry regulations, company policies, and specific job roles. WorkSafe Occupational Health can work with your organization to develop a customized testing program that aligns with your needs and compliance requirements.
Can WorkSafe Occupational Health assist with developing workplace drug and alcohol policies?
Yes, we offer consultancy services to help companies develop comprehensive drug and alcohol policies tailored to their industry, workforce, and regulatory requirements. Our experts can provide guidance on policy development, implementation, and employee education programs.
Do we provide training for employees on occupational health and safety?
Yes, we offer customized training programs covering a wide range of occupational health and safety topics, including drug and alcohol awareness, Supervisor training, and Reasonable Suspicion training. Our training sessions can be tailored to your company's specific needs and delivered onsite or virtually for your convenience.